Terms of Service

By registering for, accessing, or using WhatZAI (accessible via whatzai.in or any associated APIs), you agree to be bound by these Terms of Service. If you are entering into this agreement on behalf of a company, organization, or other legal entity, you represent that you have the authority to bind such entity.

WhatZAI provides autonomous AI Sales Agents, RAG-indexed private Knowledge Bases, Meta-approved Bulk Campaign Broadcasts, Omnichannel Web Chat Widgets, CRM connectors, and Commercial ROI analytics. WhatZAI acts as an enterprise software layer connecting to your Meta WhatsApp Cloud API account.

You agree strictly to comply with Meta's Official WhatsApp Business and Commerce Messaging Policies. Specifically, you agree NOT to:

• Send unsolicited marketing messages (Spam) to end-users who have not explicitly opted in.
• Transmit illegal goods, deceptive schemes, financial scams, or harmful/malicious code.
• Attempt to reverse-engineer, exploit, or bypass platform quota limits and tenant boundary safeguards.

You retain 100% full legal ownership of all proprietary data, documents, catalogs, pricing sheets, and customer lists uploaded into your WhatZAI workspace. WhatZAI retains all intellectual property rights to its proprietary algorithms, vector indexing architectures, and dashboard interfaces.

WhatZAI offers tiered subscription plans (Starter, Growth, Scale, Enterprise). Subscriptions are billed in advance according to the agreed billing cycle. Meta WhatsApp conversation charges incurred on your Meta Cloud API account are settled directly with Meta.

WhatZAI commits to a 99.9% uptime SLA on our core platform infrastructure. However, our services integrate with upstream third-party platforms (including Meta WhatsApp Cloud API, AI inference providers, and e-commerce APIs). WhatZAI is not liable for temporary service interruptions caused by upstream third-party outages.

You may cancel your subscription at any time via your billing dashboard. Upon account closure, you may request an export or permanent purge of all your workspace knowledge bases, customer profiles, and message ledgers.

If you have questions regarding these Terms of Service or enterprise agreements, please contact: